​​​​​​​Contact LimzyShop

 

WhatsApp / Mobile Money Orders

You can contact us through WhatsApp if you would like assistance with an order or would prefer to pay using Mobile Money.

WhatsApp :   Buy with Mobile Money through WhatsApp

 

What Can We Help You With?

You can contact us about:

• Product information

• Product availability

• Product specifications

• Placing an order

• Mobile Money payments

• Payment confirmation

• Order status

• Shipping and delivery

• Delayed orders

• Damaged products

• Incorrect products

• Returns and refunds

• Warranty claims

• General enquiries

• Feedback and suggestions

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For Existing Orders

If you are contacting us about an order, please provide your:

• Order number

• Name used when placing the order

• Phone number used for the order

• Product name

• Description of the issue or question

For damaged, defective or incorrect products, we may also ask you to send photographs or videos.

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Customer Support Hours

• Mondays- Thursdays : - 8am to 8pm 

• Fridays : -  9am to 12pm  &  2:30pm to 5pm

• Saturdays : -  9am to 5pm

• Sundays : -  2pm to 6pm

Messages received outside our normal support hours will be handled as soon as possible during the next

available support period.​

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Before You Contact Us

For product questions, we encourage you to check the product description first, as important information such as size, colour, specifications and product features may already be provided there.​

For shipping, returns and warranty questions, please also review the relevant policy pages on our website.

If you still need assistance, we're happy to help.​

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Thank You for Choosing LimzyShop

We value every customer and every order.

Our goal is not simply to sell products, but to provide a shopping experience that reflects our promise:

Shop peacefully & satisfactorily.

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